Due to the global COVID-19 pandemic, companies from all over the world have begun to work from home (WFH). Many are using smart TVs as a display for remote work meetings, in addition to video viewing and gaming.

Smart TVs have many technology standards integrated within, such as HDMI, Wi-Fi, USB, and Bluetooth. This combination of seemingly simple technologies yields a complex connection environment. Users are now accustomed to frequent and complicated product usage, creating new issues during product usage. Examples include:

• Incapable of connecting to Wi-Fi
• Smart TV displays static when switching to game console connected via HDMI
• Unsmooth, lagging video viewing through built-in apps
• Cracking and popping during music playback with sound bar
• Voice assistant function failing or responding slowly

These problems frustrate users and may even potentially damage brand image.

Solve Product Issues with User Scenario Simulation, Customized Test Suites, and Log Reports

To assist clients in finding potential issues in the smart home ecosystem, Allion has combined hardware, software, interoperability, and virtual field test concepts, creating the Allion DisplayAI Test Solution for Remote-Controlled Product. The advantages of Allion DisplayAI Test Solution for Remote-Controlled Product are summarized in the table below:

Tested Product Types

TVs, OTT, Set-Top Boxes, TV Sticks, Media Players, etc.

Allion DisplayAI Test Solution for Remote-Controlled Product Test Setup

Test Categories

Save 90% of Time and Energy with Allion’s Unique Solution

To compare test results of the aforementioned test items, the original 4,300 test cycles required 1,820 hours of manual testing. With the Allion DisplayAI Test Solution for Remote-Controlled Product, however, it only requires 199 hours of manual labor, saving a massive 90% of manual test hours. This not only shortens the test schedule to 1/3 of the original time frame but also accelerates the time to market.

In the past, just performing one test cycle takes a large amount of time and energy, not to mention retesting when there are variations in testing or firmware updates.

Simulate User Scenarios to Discover Hidden Bugs

Featured Case Study

Through more than 100 rounds of testing, we have discovered the following issues for one of our clients. Without rigorous and accurate testing, potential risks would stay hidden, posing a serious threat to the product manufacturer.

The figures for the case study are as follows:

Long-term critical scenario usage is the cause of a multitude of potential risks. With 30 years of testing experience, Allion is committed to developing innovative test services, assisting customers in solving product problems and providing customized test solutions.

For more on the Allion DisplayAI Test Solution for Remote-Controlled Product, please contact us at: service@allion.com